Filefax, Inc., a health care records moving and storage company that served as a business associate, went into receivership in 2016. But its receivership did not put an end to an OCR investigation into a HIPAA violation from 2015. Now, the receiver for Filefax has agreed to pay a fine of $100,000 and to properly store, inventory, and dispose of the medical records remaining in its possession under HHS supervision.
The investigation began with a complaint that OCR received about the exposure of a large volume of documents containing protected health information. The investigation confirmed that an individual had left medical records of approximately 2,150 patients at a shredding and recycling facility and that Fllefax had either left the PHI in an unlocked truck in the Filefax parking lot or granted permission to a person to remove the PHI from Filefax and left the PHI, unsecured, outside the Filefax facility for that person to collect.